Due diligence

Questions a serious researcher should ask about BrokerAid.

A convincing product site should invite scrutiny. These cards make the diligence model easier to scan and discuss.

Evidence traceability

Can outputs be traced back to emails, calls, policies, files, or records? Trust depends on knowing what evidence informed the AI result.

Workflow value

Does the system reduce routine friction without hiding important exceptions? AI should support service quality, not only automation.

Integration readiness

Which systems, exports, file types, and data formats can BrokerAid ingest and normalize?

Human review

Where does licensed professional judgment, compliance review, or management approval remain required?

Pilot measurement

Which metrics prove operational value: time saved, triage accuracy, follow-up consistency, or queue visibility?

Claim discipline

Which performance claims are company-reported, which are pilot-proven, and which still require independent validation?